Mobitouch

Agentic systems

We implement Agentic AI solutions that streamline processes, support teams, and create a real operational advantage.

Itaka
Furgonetka
Billy
Faire.ai
Radio Nowy Świat

What is Agentic AI?

Agentic AI is a system designed to operate within the context of a business goal. It can analyze data, understand the situation, use tools, and take the next steps in a process – rather than being limited to generating responses alone.

This approach is particularly effective for organizations that want to structure knowledge, shorten task completion time, improve access to information, and reduce the burden of repetitive work on their teams.

What can an AI agent do?

  • operate based on goals and context,
  • use company documents and data,
  • support decision-making and task execution,
  • integrate with existing tools and processes.
Agentic AI

Why are companies implementing Agentic AI?

Faster and better query handling

AI agents support interactions with customers, employees, and partners by reducing response times, improving communication flow, and increasing access to information. As a result, users receive the answers they need more quickly, while teams can focus on more complex matters.

Better use of organizational knowledge

The system can operate on documents, procedures, and knowledge bases, making information more accessible, better organized, and more useful in everyday work. This is especially important in organizations where knowledge is distributed across documents, tools, and teams.

Support for teams in day-to-day decisions and operational work

AI helps analyze data, structure information, recommend next steps, and accelerate the work of specialists in both repetitive and decision-support tasks. It does not replace people in decision-making, but it provides meaningful support in daily operations and reduces the amount of manual work.

24/7 operational continuity

Selected processes can run faster, more predictably, and with greater availability – including outside standard working hours. As a result, the organization operates more consistently, and access to information and processes is not entirely dependent on the availability of specific individuals.

Agentic systems

When does Agentic AI deliver the greatest value?

Customer service

The system does more than just respond to inquiries. It can resolve requests, process returns, update bookings, and route cases where they need to go. Customers get answers faster, while your team spends less time on routine tasks.

Document automation

AI can read contracts, invoices, and forms, extract the relevant data, and enter it into your systems. Documents can be analyzed, processed, and stored with no manual involvement.

Data analysis and recommendations

AI agents collect data from multiple sources, analyze it, and turn it into clear, actionable insights. Instead of raw data, you get recommendations you can act on.
  • Mobitouch did an amazing job. I’m satisfied with the quality of their services and development skills. Also, they are reliable and manage communication perfectly. I fully recommend mobitouch as an IT partner!

    Itaka
    Michał Kuriata
    IT Project Manager at Nowa Itaka sp. z o.o.
  • Mobitouch is a team of skilled professionals that understand AR technology well. They helped us with every step of the development process. They think outside of the box. Therefore, the final product is even better than we hoped for!

    Furgonetka BOX Partner
    Marta Gaińska
    Operations Manager at Furgonetka.pl
  • The use of Augmented Reality sets the new quality of university-candidate interaction and gives printed materials second life in the era of mobile devices.

    helloWSIiZ
    Aneta Rozborska
    Director of Marketing & Recruitment UITM in Rzeszow
  • Mobitouch delivered an excellent iOS and Android mobile app under tight timelines and we are very pleased with the final outcome of our product. We are happy to have worked with such a great team and we are excited to continue working with them on new ideas for our mobile app.

    Meetfaces
    Tomasz Kopacz
    CEO at Meetface S.A.
  • We are very pleased with the results.

    2nr Premium
    Artur Wtulisiak
    CEO at MobileLabs sp. z o.o.

We’re still not resting on our laurels

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What does the implementation process look like?

1
Discovery and AI readiness audit
2
Proof of Concept
3
Design and integration
4
Evaluation, tuning, and optimization
5
Publication
  • Discovery and AI readiness audit

    We begin by understanding your product, processes, and data. We identify where AI can deliver real value – and where it would be nothing more than a gimmick. We assess technical readiness, data quality, and business potential.

  • Proof of Concept

    We build a working prototype of the key AI functionality to validate assumptions using real data. A PoC makes it possible to assess the quality of the model’s outputs, its fit with user needs, and its technical feasibility – before you invest in a full implementation.

  • Design and integration

    Based on the validated PoC, we design the target architecture: model selection (GPT, Claude, open-source), RAG strategy, data pipelines, prompt layer, and guardrails. We integrate AI into your product as a native feature – not as an add-on widget.

  • Evaluation, tuning, and optimization

    AI models require continuous evaluation and refinement. We measure response quality, monitor costs, and optimize prompts and pipelines. When needed, we fine-tune models or migrate to more efficient solutions.

  • Publication

    After a successful implementation, we help scale the solution through new use cases, additional models, AI agents, and integrations with other systems. We build AI as a lasting part of the product architecture – not as a one-off project.

Let your mobile app see the daylight

Our approach to the project

We work in short, iterative cycles – each one ends with a working increment that can be tested and evaluated. This allows us to validate assumptions quickly, respond to feedback, and reduce risk throughout the process.

 

AI projects come with their own specific challenges – outcomes are not always deterministic, and quality depends heavily on the data. That is why our process places strong emphasis on evaluation and measurability at every stage.

 

We work transparently: demos every 1–2 weeks, shared backlog grooming, and open access to model quality metrics.

Check out the projects we've kicked off

SmartChef is a revolutionary application that brings together the worlds of cooking and creativity, using artificial intelligence to generate culinary recipes. The SmartChef AI app is an indispensable kitchen companion for both experienced and novice chefs looking for new cooking ideas.

smartchef mobile app

MindEasy is a neurotechnology startup developing solutions that connect brain activity with computers through brain-computer interface (BCI) technology. Its mission is to support users in both educational and therapeutic settings. The company works with universities, cultural institutions, and medical facilities to test its technologies in practical, real-world environments. MindEasy’s products can respond to what is happening in the user’s brain, using EEG signals and artificial intelligence to adapt content in real time.

Mindeasy neurotechnology edtech startup case study by mobitouch - example screen

Do you need more information about our work?

flutter development services 3

Find the answers

Why choose mobile app development?

Creating a mobile app for your company will unlock its growth or streamline internal processes. The software can target both customers and employees. It all depends on which area in your business needs to be improved.

There are many benefits of mobile app development. First of all, users gain access to your solutions at their fingertips, wherever they’re located. It is a very convenient solution to offer your products for sale, provide digital services or want to improve the work of your team.

What does the mobile app development service look like?

When you decide to cooperate, we will present our ideas about the application’s functionalities. It will be a perfect time to clarify all the arrangements. We also often arrange product discovery workshops and design the draft look of the software.

After reviewing your guidelines, we proceed with coding. We work based on ‘sprints’, meaning we show you pieces of code in short intervals. If everything is in the right shape, we determine the next steps.

What technologies do we use?

In our work, we use various mobile application development technologies. The choice depends on the specifics of the order. However, in the vast majority, we develop cross-platform software. In such cases, we use Flutter, a cross-platform solution. Thanks to this framework, we avoid overcoding.

Later we integrate the code into individual operating systems such as Android and iOS. Cross-platform application development allows you to update the code efficiently and at a much lower cost while maintaining its high quality. It’s virtually impossible for end-users to tell the difference between applications built in Flutter and native ones.

Why choose Flutter for mobile app development?

Flutter is a handy set of tools. It allows developers to create various applications using a single codebase. It also allows you to prepare a responsive layout with powerful animations.

The main advantage of this framework is easy integration with mobile operating systems, such as Android and iOS. Moreover, you can also apply it to web and desktop applications.

Flutter also makes future work more manageable. It is simple to use, provides insight into previous code versions, and has a powerful debugging feature.

What functionalities can be created in mobile apps?

At the beginning of our cooperation, we will discuss the assumptions for your application. We will offer you tailored functionalities since they should meet your business purposes. Some of the most common functionalities are creating a user account and logging in.

Our mobile app developers often create push notifications, payment systems, device tracking or media players. We can also integrate mobile software with web applications for example in the case of e-commerce.

Are custom mobile applications secure?

When creating custom software, you have complete control over it. As opposed to ready-made solutions, you are not relying on the company that created them. Since you have a product that is not generally available, it’s less vulnerable to hackers. You can decide what sensitive data is most important to you and increase security.

The custom mobile app development company will also run safety and performance tests. So custom applications are more secure than their commercial counterparts.

What does the cost of mobile app development depend on?

Mobile application development is a complicated process. It begins with the identification of the client’s needs, as each of them has different business goals. The pricing of the order depends on individual specifications. Factors affecting the mobile app development cost are primarily the number of functionalities and the difficulty of the entire project.

If you don’t yet know what you want the app to look like in the end, we encourage you to have a product discovery workshop, after which we will provide a preliminary cost estimate.

How to recognize a top mobile app development company?

Mobile app dev is a broad field. Companies differ from each other in several respects. Therefore, when looking for top mobile app developers, pay attention to their specialization and completed projects.

Search for companies from your industry among the clients of the mobile application development company. Then also learn about the technologies and programming languages used and ask the software house how they can help with your project.